If you are returning an item for a refund, we will begin processing your refund as soon as we receive the returned item from the courier. Once your refund has been initiated, it can take up to five business days to be fully processed and appear in your account.
Please note that it can sometimes take a while for returns to reach us via the courier, so we appreciate your patience during this time. Please feel free to keep an eye on your tracking for when your item has been returned. Your tracking will show as "delivered by Uckfield DO" once the parcel has arrived.
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