Can I return a product that is not working for me?

We understand that some customers may expect results within a short timeframe. However, supplements often require consistent use over several weeks or months before noticeable benefits occur.

While our formulas are developed based on extensive research and evidence, results cannot be guaranteed, as everyone’s physiology is unique.

We are proud to have thousands of success stories from our customers, with over 9,000 positive product reviews averaging 4.9 out of 5 stars. Many customers achieve excellent results with continued use. If you are unsure how best to take your supplement or would like advice on optimising your results, please contact our customer support team using the help widget, and they will be happy to assist you.

Unfortunately, we are unable to provide refunds for opened or used products returned on the basis that they are not showing results, as supplements may take time to work and outcomes can vary between individuals. However, if you have any unopened bottles or pouches of a product you feel is not working for you, you are welcome to return them in their original condition for a full refund.

When returning an item, please include your name, order number, and reason for the return.

Please return any such items to:

Unit 10A, Ashdown Business Park
Michael Way,
Maresfield, Uckfield,
East Sussex,
TN22 2DU

Please note, we can only issue refunds on products which are unused and sealed in their original condition.