Below we have listed the types of delivery available to our UK customers and how long each kind may take, as well as the requirements to receive each type of tracking. Please note same day dispatch only applies to orders placed before 1:30pm.
UK Orders Under £25: Free Royal Mail Tracked 48 (48 hours).
UK Orders Over £25: Free Royal Mail Tracked 24 (24 hours).
UK Orders Over £100: Free Royal Mail Tracked 24 (24 hours) OR Free DHL Express Next Day Delivery.
UK Orders Over £150: Free Royal Mail Special Delivery Mon-Fri OR Free DHL Express Next Day Delivery.
UK Orders Over 2KG: Free Next Day Delivery via DHL.
Paid Shipping Upgrades: UK Orders £7.99 Royal Mail Special Delivery Mon-Fri. Please Note: Royal Mail Special Delivery only runs on working days, Mon-Fri and requires the package to be signed for upon delivery.
DHL orders placed Monday to Friday before 1.30pm are shipped the same day.
Orders placed Saturday, Sunday or Bank Holidays will be shipped on the next working day.
All Royal Mail tracked items can be tracked on the Royal Mail website: https://www.royalmail.com/track-your-item#/
DHL shipments can be tracked at: https://www.dhl.com/gb-en/home/tracking.html .
Please note that while both Royal Mail and DHL aim to deliver within the above time frames, sometimes deliveries experience unexpected delays and so may take longer than the guide times shown above. Therefore, please keep an eye on your orders tracking to stay informed about where you parcel is during delivery and when it will arrive.
For further delivery information, please read our Shipping and Delivery page which is linked below.
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