Why won't this item add to my basket?

Modified on Thu, 2 Oct at 3:23 PM

We’re sorry to hear you’re experiencing difficulties with our website — we understand how frustrating that can be!

If you’re unable to add an item to your basket, here are a couple of things you can try:

  1. Close your current browser and try using a different one to add the item to your basket (e.g switch from Google to Safari)

  2. Clear your browser’s cache (press Ctrl + F5 on PC or Command + Shift + R on Mac), then try again.


Hopefully, one of these steps will resolve the issue. If you’re still having trouble, please don’t hesitate to contact us by creating a ticket through our support page (linked below). We’re more than happy to help!


https://timehealthuk.freshdesk.com/support/home 

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