If you're experiencing issues with the website (such as trouble checking out, loading pages, or logging in), before contacting us, here are a few quick things which will usually resolve issues quickly:
Refresh the page or try a different browser (e.g. Chrome, Safari, Firefox).
Clear your browser cache and cookies, especially if the site isn’t displaying correctly.
Check your internet connection and try again in a few minutes — sometimes temporary slowdowns can affect performance.
Ensure your browser is up to date - older versions can sometimes cause compatibility issues.
Try using a different device, such as a phone, tablet, or another computer.
If the issue continues and you’ve tried the steps above, please feel free to get in touch - but in most cases, a quick refresh or browser change resolves things instantly.