Entered the Wrong Delivery Address on my Order

Modified on Thu, 2 Oct at 10:18 AM

If you notice that the delivery address on your order is incorrect, please contact us as soon as possible with your order number and the full, correct delivery address you'd like the order to be sent to. If your order has not yet been dispatched, we can amend the delivery address before it is sent out.


You can message us either through the help button located at the bottom left of your screen when visiting our website, or via our customer support page, which is linked below.


Customer Support Page: https://timehealthuk.freshdesk.com/support/home


If your order has already been dispatched, we are unfortunately unable to intercept it from our end. Please check the tracking link sent to your email address. There, you’ll be able to track the parcel’s movements and liaise with our Customer Service team regarding the next steps. 



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